A  collection service is available on all orders, kindly note that you will be required to present the order confirmation for collection.

Please note your order will be ready for collection from Ritz London Cigars at 150 Piccadilly London W1J 9BR, 48 hours after purchase. Should you require a same day collection service, please contact our Ritz London Cigars team on +44 (0)20 7300 2500

UK and International Delivery

All delivery services available for domestic shipping are provided by Royal Mail in conjunction with Parcel Force. Ritz London Cigars will ensure you receive the best available delivery option; please note that all deliveries within the United Kingdom are complimentary. In order to be eligible for next day delivery please place your order by 02:00pm.

Please note that we are not currently operating an International delivery service.

Receiving Orders

An order confirmation will be sent via email upon completion of the order. All orders can be tracked using the order confirmation reference number.

Some items are shipped from separate locations; therefore, items may be delivered separately.

Queries regarding Products where you have been notified of dispatch but of which you have not received delivery must be made within fourteen (14) working days of the date of acceptance of your order and your order number must be quoted in correspondence.